Your privacy is our priority. Understand clearly how bingoplus collects, uses, and protects your personal information at every step.
Updated: January 2026
Welcome to the bingoplus Privacy Policy. This document transparently explains how bingoplus ("we", "Platform") collects, uses, stores, and protects your personal information when you use our platform, website, or mobile app.
We understand how important your trust is to us. In today's digital world, privacy is more than a legal requirement — it is the foundation of the relationship between a platform and its users. BingoPlus is committed to ensuring that your personal data is handled with complete integrity, transparency, and in accordance with international data protection standards.
This Privacy Policy applies to all BingoPlus users in Malaysia, including website visitors, registered members, and mobile app users. By continuing to use our platform after reading this policy, you consent to the practices described herein.
BingoPlus only collects information that is strictly necessary to provide and improve our services. Below are the categories of data we collect and their purposes:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, gender | KYC verification, fraud prevention |
| Contact Information | Phone number, email address, residential address | Account communications , transaction notifications |
| Financial Information | Bank account number, account holder name, transaction records | Deposit & withdrawal processing |
| Usage Data | Game records, bets, wins, active session time | Service improvement, responsible gaming |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection |
| Cookie Data | Site preferences, login sessions, language settings | Enhanced user experience |
We may also collect information when you contact our support team, participate in promotions, or provide feedback through the platform. All data collection is carried out lawfully and with your knowledge.
Every piece of data we collect has a clear and legitimate purpose. bingoplus uses your personal information for the following:
BingoPlus does not sell, does not rent, and does not trade your personal information to any third party for their own commercial purposes. This is our absolute commitment to all members.
However, in certain circumstances, we may need to share some of your information with the following parties:
All third parties we work with are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than those specified.
BingoPlus takes data security infrastructure seriously. We employ multiple layers of protection to ensure your information remains safe at all times.
BingoPlus uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use three main types of cookies:
You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of some areas of the BingoPlus platform.
As a bingoplus member, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request that we correct it promptly.
You may request the deletion of your data, subject to legal requirements and record-keeping obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, please contact our privacy team via email at [email protected] or via Live Chat within the platform. We will process your request within 30 business days.
The BingoPlus platform is exclusively for individuals who are of age 18 years and above only. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
If we find that we have collected data from someone below the stipulated age limit, we will take immediate action to delete that data and close the account in question without notice.
BingoPlus reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make significant changes, we will:
We encourage you to review this page regularly to stay informed about how we protect your privacy. Continued use of the BingoPlus platform after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.
We are committed to responding to every privacy inquiry within 3 working days and resolve formal complaints within 30 business days.
Six core pillars that ensure your data remains safe and respected on our platform at all times.
Every piece of data you send and receive through bingoplus is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions.
This is not merely a promise — it is a non-negotiable policy. BingoPlus has never and will never sell members' personal information to any third party for commercial purposes.
You may access, correct, or request deletion of your data at any time. BingoPlus gives you full control over your own personal information.
Your sensitive data is accessible only to BingoPlus staff who require it to perform their duties. All access is logged and monitored.
All data handling practices at bingoplus comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognized data protection standards.
Our team is always ready to assist you. Any privacy-related enquiries or concerns will be handled promptly and professionally.